Policies:
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No SPAM / U.C.E. Policy
The abuse and misuse of e-mail is a serious problem, and
Computech will not tolerate it.
Definition of U.C.E (Unsolicited Commercial E-mail), or
SPAM:
- The bulk UCE, promotional material, or other forms of
solicitation sent via e-mail that advertise any IP address
belonging to Computech or any URL (domain) that is hosted by
Computech.
- Unsolicited postings to newsgroups advertising any IP or URL
hosted by Computech.
- The use of webpages set up on ISPs that allow SPAM-ing (also
known as "ghost sites") that directly or indirectly reference
customers to domains or IP addresses hosted by Computech.
- Advertising, transmitting, or otherwise making available any
software, program, product, or service that is designed to
facilitate a means to SPAM.
- Forging or misrepresenting message headers, whether in whole
or in part, to mask the true origin of the message.
For
further information on mail abuse, please visit the Mail Abuse Prevention System (MAPS)
website.
Repercussions of SPAM:
Across the Web, it
is generally accepted that SPAM is an inconsiderate and improper
business practice.
Computech:
SPAM is not only harmful
because of its negative impact on consumer attitudes toward
Computech, but also because it can overload Computech’s network and
resources, especially on our shared (virtual) server environments.
Our Providers:
Since it is unsolicited,
users who receive SPAM often become angry and send complaints to our
upstream providers. This upsets our providers who abhor SPAM for the
same reasons that Computech does - it causes negative consumer
attitudes and drains resources. We strive to maintain favorable
business relationships in the Web community and obviously will not
allow any practice that threatens these relationships.
Punishment For SPAM:
Computech reserves
the right to terminate, without warning, any account that violates
this policy. Usage of Computech services constitutes acceptance and
understanding of this policy.
Computech may, at its option,
charge $100.00 per SPAM complaint we receive for both Dedicated and
Virtual Server customers. These are non-refundable charges and will
be invoiced at the time of complaint notification.
Computech reserves the right to decide what it considers "SPAM",
"UCE", "mail bombing", or "bulk e-mail", and to determine from all
of the evidence whether or not the e-mail recipients were from an
"opt-in" e-mail list.
Should you choose to e-mail from Computech servers,
especially if you use mailing lists, you must read and adhere to the
following guidelines, which are offered as a statement of Internet
standards and best current practices for proper mailing list
management and preventing e-mail abuse.
Basic Mailing List Management Principles for Preventing
Abuse
Mailing lists are an excellent vehicle for
distributing focused, targeted information to an interested,
receptive audience. Consequently, mailing lists have been used
successfully as a highly effective direct marketing tool.
Unfortunately, some marketers misuse mailing lists through a lack
of understanding of Internet customs and rules of the forum
pertaining to e-mail. Others fail to take adequate precautions to
prevent the lists they manage from being used in an abusive
manner.
- The e-mail addresses of new subscribers must be confirmed or
verified before mailings commence. This is usually accomplished by
means of an e-mail message sent to the subscriber to which s/he
must reply, or containing a URL which s/he must visit, in order to
complete the subscription. However it is implemented, a
fundamental requirement of all lists is the verification of all
new subscriptions.
- Mailing list administrators must provide a simple method for
subscribers to terminate their subscriptions, and administrators
should provide clear and effective instructions for unsubscribing
from a mailing list. Mailings from a list must cease promptly once
a subscription is terminated.
- Mailing list administrators should make an "out of band"
procedure (e.g., a means of contact by which messages may be sent
for further correspondence via e-mail or telephone) available for
those who wish to terminate their mailing list subscriptions but
are unable or unwilling to follow standard automated
procedures.
- Mailing list administrators must ensure that the impact of
their mailings on the networks and hosts of others is minimized by
proper list management procedures such as pruning of invalid or
undeliverable addresses, or taking steps to ensure that mailings
do not overwhelm less robust hosts or networks.
- Mailing list administrators must take adequate steps to ensure
that their lists are not used for abusive purposes. For example,
administrators can maintain a "suppression list" of e-mail
addresses from which all subscription requests are rejected.
Addresses would be added to the suppression list upon request by
the parties entitled to use the addresses at issue. The purpose of
the suppression list would be to prevent subscription of addresses
appearing on the suppression list by unauthorized third parties.
Such suppression lists should also give properly authorized domain
administrators the option to suppress all mailings to the domains
for which they are responsible.
- Mailing list administrators must make adequate disclosures
about how subscriber addresses will be used, including whether or
not addresses are subject to sale or trade with other parties.
Once a mailing list is traded or sold, it may no longer be an
opt-in mailing list. Therefore, those who are acquiring "opt-in"
lists from others must examine the terms and conditions under
which the addresses were originally compiled and determine that
all recipients have in fact opted-in specifically to the mailing
lists to which they are being traded or sold.
- Mailing list administrators should make adequate disclosures
about the nature of their mailing lists, including the subject
matter of the lists and anticipated frequency of messages. A
substantive change in either the subject matter or frequency of
messages may constitute a new and separate mailing list requiring
a separate subscription. List administrators should create a new
mailing list when there is a substantive change in either the
subject matter or frequency of messages. A notification about the
new mailing list may be appropriate on the existing mailing list,
but existing subscribers should never be subscribed automatically
to the new list. For example, if Company A acquires Company B, and
Company B has compiled opt-in mailing lists, Company A should not
summarily incorporate Company B's mailing lists into its own.
*This SPAM Accepted Use Policy and all other
Computech policies are subject to change by Computech without
notice. Continued usage of the services after a change to this
policy is implemented and posted on the Computech site constitutes
your acceptance of such change or policy. We encourage you to
regularly check the Computech site for any changes or additions.
Visit our Terms
& Conditions for further information regarding our
policies.
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