“Uploading” is a name used for the process of transferring a file from your computer to your website. In order to upload files you need a program called an "FTP client".

Once you have downloaded and installed the FTP client, but before you can upload any files to your site, you will need the following information:

The FTP address used to log into your FTP directory on our server is "ftp://" followed by your domain name.
eg. ftp://www.your-domain.com.au

Your default username is your domain name eg. www.your-domain.com.au. If you have forgotten your username or are having any difficulty logging in, please contact us.

Your password is supplied along with your account set up information. If you have forgotten your password or are having any difficulty logging in, please contact us.

Your files are to be placed in the "/web-files" directory. When your domain is entered in a web browser, the file "/index.html" is automatically displayed.